Family-Owned and Operated
expertIT isn’t just a business, it’s our livelihood. Our family prioritizes client relationships and building trust. Supporting your success is part of our core values.
24/7 Support
IT emergencies can occur at any time and we know response times are critical. We offer both on-site and remote IT support to resolve any issues you may encounter quickly.
Personal Service
Tired of a new technician showing up at each appointment? We pride ourselves on personal service; we get to know your business and your team and you get to know our family. If you need help, you know just who to contact for a quick response!
Contract-Free
We want the best things for our family, and to us clients are family. We don’t lock our clients into long-term contracts – our fast, friendly service at a great value speaks for itself.
Flexibility
We offer both On-Demand and full-service options so you can choose the IT support that best fits your needs and budget.
Cost-savings
We will help you save money on everything from hardware and software purchases to phone and internet services.
Our Story
John has spent his entire career providing IT support to businesses throughout West Michigan. Through this experience, John noticed that oftentimes the smaller businesses were neglected in order to prioritize the larger, more profitable customers. We opened expertIT in 2005 to focus on providing budget friendly IT services to local, small businesses so they have the same access to technology, tools and service as their corporate competitors.
In 2013, we grew out of our home office and moved to our current location in Kentwood. While both of our sons grew up with the business and often helped with jobs like sending out marketing mailers, ordering supplies and cleaning the office, Cameron joined the team full-time in 2016 and is often the first person you will talk to when you call the office and the person who comes on site to investigate your issue. JJ has also joined the team full-time in 2022 and is taking a lead role in website and phone service support along with computer maintenance such as ensuring everyone’s software and firmware stay up to date. If you don’t see Jodi as often as the guys, it’s probably because she’s busy with all of the back-office tasks (often with sleeping pugs at her feet!).
Businesses in West Michigan love working with us!
Some of them are happy to share their positive experience
You guys rock! Thank you so much Jodi for your assistance on Friday to get us up and running.
Wendy Tucker
Regional Vice President
CFLane/Ramblewood Apartments
The staff at expert IT is so helpful. They always give me a prompt, detailed and friendly response. I know they are there to help with any question/problem I have. They are the best!
Monica
Van Dellen Steel
I have owned my auto repair shop for 21 years. Technology changes so quickly now that I just can’t keep up with it. I hired expertIT and they came in and set me up with a new server and provide ongoing support for my network. My system is solid now and I can spend my time focusing on my business.
Mike
Pro Auto Service
Expertit has handled all of our IT needs for over 3 ½ years. From the day-to-day crisis, to updates, to major server changes. They often have been involved, and the initiator, in changes to our current technology use. I can say that they do not go over the top with things that we don’t need, ...Read More
Pat
Van Dellen Steel
Nicole
Detailer
Specialty Metal Fabricators