John has spent his entire career providing IT support to businesses throughout West Michigan. Through this experience, John noticed that oftentimes the smaller businesses were neglected in order to prioritize the larger, more profitable customers. We opened expertIT in 2005 to focus on providing budget friendly IT services to local, small businesses so they have the same access to technology, tools and service as their corporate competitors.
In 2013, we grew out of our home office and moved to our current location in Kentwood. While both of our sons grew up with the business and often helped with jobs like sending out marketing mailers, ordering supplies and cleaning the office, Cameron joined the team full-time in 2016 and is often the first person you will talk to when you call the office and the person who comes on site to investigate your issue. JJ has also joined the team full-time in 2022 and is taking a lead role in website and phone service support along with computer maintenance such as ensuring everyone’s software and firmware stay up to date. If you don’t see Jodi as often as the guys, it’s probably because she’s busy with all of the back-office tasks (often with sleeping pugs at her feet!).
You guys rock! Thank you so much Jodi for your assistance on Friday to get us up and running.
Regional Vice President
The staff at expert IT is so helpful. They always give me a prompt, detailed and friendly response. I know they are there to help with any question/problem I have. They are the best!
Van Dellen Steel
I have owned my auto repair shop for 21 years. Technology changes so quickly now that I just can’t keep up with it. I hired expertIT and they came in and set me up with a new server and provide ongoing support for my network. My system is solid now and I can spend my time focusing on my business.
Pro Auto Service
Expertit has handled all of our IT needs for over 3 ½ years. From the day-to-day crisis, to updates, to major server changes. They often have been involved, and the initiator, in changes to our current technology use. I can say that they do not go over the top with things that we don’t need, ...Read More
Van Dellen Steel
Specialty Metal Fabricators
Our new computer will be a huge improvement over what we had before! We are grateful!
I called on ExpertIT because my landlord recommended them. I was just looking to have my computers serviced, only to find out that what I thought was "state of the art" XP was soon going to be history. John and Jodi found a good deal on new computers and made the complicated business of getting ...Read More
Behavioral Medicine Clinic
My husband and I have had expertIT service our home computer for several years. They have always given us prompt and knowledgeable service. expert IT comes right to our home and assesses the problem which saves us valuable time. They are very friendly and easy to work with. We would recommend them ...Read More